PRIVACY POLICY

PRIVACY POLICY

Last updated: 08/12/25

1. Overview

Your privacy matters. This policy describes what information we collect, how we use it, and your rights.

2. Information We Collect

We collect only the information needed to deliver your service:

Name and contact details

Property information (address, floorplan, photos, videos)

Notes on your goals, concerns, and spatial needs

Payment information (processed securely by third-party providers)

We do not sell, trade, or share your information with advertisers.

3. How We Use Your Information

We use your information to:

Prepare your consultation

Create your Strategy Report

Communicate during the process

Improve our services

Your data is never used for purposes unrelated to your consultation.

4. How Your Information Is Stored

All files and messages are stored securely and accessed only by the Flowtoform team.
We keep your materials only as long as necessary to provide your service or meet legal requirements.

5. Payment Security

All payments are handled by verified payment processors (Stripe, PayPal, etc.).
Flowtoform does not store your card information.

6. Your Rights

You may request at any time:

A copy of the information we hold about you

Correction of inaccurate information

Deletion of your data (unless legally required to keep it)

7. Cookies

We use minimal cookies for performance and booking functionality.
You can disable cookies in your browser settings if preferred.

8. Updates to This Policy

We may update this policy occasionally.
Revised versions will be published on this page.

9. Contact

If you have questions about these terms:

Based in London l Working Globally

© Flowtoform. All rights reserved.

Based in London l Working Globally

© Flowtoform. All rights reserved.